No cheat

CLAUSE 1: Purpose

The purpose of these “general conditions of use” is the legal framework for the means of making the services of the Galacticash website available, and for their use by the “User”.
The general conditions of use must be accepted by every user wishing to visit the website. These constitute the contract between the website and the User. Visiting the website signifies the User’s acceptance of these general conditions of use.

-In the event the general conditions of use set out in this contract are not accepted, the User must waive access to the services offered by the website.
-Galacticash shall reserve the right to modify the content of these general conditions of use, unilaterally and at any time.

CLAUSE 2: Legal statements

The Galacticash website is published by the company NUGAMAS, with a share capital of €10,000 and head office at 150 Avenue du Golf, 06250 Moujins (sic). The publication Director is Mr Benhamou Numa

CLAUSE 3: Definitions

The purpose of this clause is to define the various essential terms in the contract:
-User: this term designates any person using the website or one of the services offered by the website.
-User content: this is the data sent by the User within the website.
-Member: The User becomes a Member when he/she is logged onto the website.
-Login and password: this is all the information needed to log a User onto the website. The login and password allow the User to access the services reserved for website members. The password if confidential.

CLAUSE 4: access to the services

The website allows the User free access to the following services:
-New articles;
-Classified ads;
-Information pages;
-The forum, FAQ;
-The merchant site, with limited access to non-member Users;
-Account creation page.
The User can access the website free of charge from any location with internet access. All the costs borne by the User to access the service (IT equipment, software, internet connection, etc.) are his/her responsibility. Depending on the case: A non-member User shall not have access to the services reserved for members. To do so, he/she must log on using his/her login and password. The website shall implement all means at its disposal to ensure quality access to its services. As the obligation is one of means, the website shall not undertake to achieve this result. Galacticash shall not be held liable for any event due to a case of force majeure that results in a malfunction in the network or server. Access to the website services may be interrupted, suspended or modified at any time, without notice, for maintenance or any other reason. The User shall undertake not to claim any compensation following the interruption, suspension or modification of this contract. The User may contact the website via e-mail at the address contact (at) galacticash (.) com.

CLAUSE 5: Intellectual property

The brands, logos, symbols and other website content are subject to protection under the Intellectual Property Code, and more specifically by copyright. The User shall request prior authorization from the website for any reproductions, publications or copies of the various content. The User shall undertake to use the website content within a strictly private framework. Use of the content for commercial purposes is strictly prohibited. Any content uploaded by the User shall be his/her sole responsibility. The User shall undertake not to upload content that may infringe the interest of third parties. Any legal recourse taken by an injured third party against the website will be borne by the User. The User’s content may be deleted or modified by the website at any time and for any reason. The User shall not receive any justification or notification prior to the deletion or modification of his/her content.

CLAUSE 6: Personal data

The information requested for registration on the website is necessary and mandatory to create the User account. In particular, the email address may be used by the website to administer, manage and coordinate the service. The website shall guarantee the User that his/her personal data is collected and processed in a way that respects his/her private life, in accordance with the data protection law as per European Regulation No. 2016/379, known as the GDPR (General Data Protection Regulation). By virtue of Articles 39 and 40 of the Law of 6 January 1978, the User has the right to access, amend, delete and challenge his/her personal data. The User shall exercise this right via:
-his/her personal space;
-a contact form;
-post, to 2 Rue Péclet, 59300 Valenciennes

CLAUSE 7: Liability and force majeure

The sources of the information broadcast on the website are deemed to be reliable. However, the website shall reserve the right to not guarantee the reliability of the sources. The information given on the website is for information purposes only. As a result, the User shall assume sole liability for use of the information and content on this website. The User shall ensure his/her password is kept secret. It is prohibited to disclosure the password in any way whatsoever. The User shall assume the risks linked to the use of his/her login and password. The website declines all liability. Any use of the service by the User causing damage, whether directly or indirectly, must form the subject of compensation for the website. The website does not provide an optimum safety and confidentiality guarantee for the data uploaded. However, the site shall undertake to implement all the means necessary in order to guarantee the safety and confidentiality of the data in as far as possible. The website cannot be held liable for cases of force majeure or for to an unpredictable or unavoidable event due to a third party.

CLAUSE 8: Hyperlinks

There are several outgoing hyperlinks on the website; however, Galacticash shall in no event be liable for the web pages to which these links lead, as it has no control over these links. The User is therefore prohibited from invoking the website’s liability regarding the content and resources relating to these outgoing hyperlinks.

CLAUSE 9: Change to contract

The website shall reserve the right to modify the clauses set out in this contract at any time.

CLAUSE 10: Duration

This contract shall be of an undetermined duration. The contract shall be effective with regard to the User as of use of the service.

CLAUSE 11: Applicable law and competent jurisdiction

French legislation shall be applied to this contract. In the absence of an amicable settlement to a dispute between the parties, the courts of the town of Valenciennes shall be solely competent. Potentially:

CLAUSE 12: Publication by the User

The website shall allow members to publish posts, comments and personal works. In his/her publications, the member shall undertake to comply with the Netiquette rules, and with the rules of law currently in force. The website shall moderate the publications a priori and reserves the right to refuse to upload these, without having to justify itself to the member. The member shall remain the owner of all his/her intellectual property rights. However, by publishing on the website, he/she shall transfer to the publishing company the non-exclusive and free-of-charge right to represent, reproduce, adapt, modify, broadcast and distribute his/her publication, directly or via an authorized third party, throughout the world, on any media (digital or physical), throughout the duration of the intellectual property. The Member shall in particular transfer the right to use his/her publication on the internet and mobile telephone networks. The publishing company shall undertake to state the member’s name close to each use of his/her publication.

1. Personal Data Controller :

Galacticash is a personal data controller and all the data submitted by you on our website and all the websites properties of Galacticash is aimed to provide the site with necessary information to administer the services and use the offered Services which may include the Use of Personal Data. In order to use the services offered on the site, you are obligated to register a User Account. Before submitting any personal data on the site, you must provide you consent to Galacticash to process and manage your personal data. We advice you that the terms of this Privacy Policy may be updated from time to time.
Information you provide directly to us :
- Your name
- Email Address
- Phone number
- Identity proof (Identity card, passport or driver license)
- Birthday
- Your living address
Information we collect automatically :
- Your IP, browser, URL address

2. Use of Personal Data :

All the information collected can be used for :
- The randomly matched with another opponent,
- Sending and receiving match requests,
- Participating to all of tournaments and all the competitions modes,
- Charging the User Account with playable Credits,
- Receiving Prizes and cash-in or cash-out your account,
- Upgrading our web site,
- Giving a better experience.
- Help the Support,
- To send you the best commercial offers,
- To send you newsletters or hightlight news,
- To make sure about have the legal age to play on our platform,
The data are only used by us, and they are not transferred to third parties excepted to make the payment, or to advice the government agencies in order to verify yours identities or the frauds.

3. Security :

Galacticash is focused to provide a secure environment. Galacticash cannot guarantee that no one can access to the personal data in the User Account. You shall therefore not submit any sensitive information that is not requested by our website.

4. Data Confidentiality :

We are the only owners of the information collected on this site. Your personal information will not be sold, exchanged, not transferred, or will not give to another company for any reason, without your consent, outside what is necessary to answer a request and/or a transaction, as for example to send an order.

5. Disclosure to third parties :

We do not transfer your recognizable personal information to thirds. It does not include reliable third party which help us to exploit our Web site or to lead our business, as long as these parts agree to keep this confidential information. We think that it is necessary to share information to investigate, prevent either to take measures concerning illegal activities, presumed frauds, situations implying potential threats in the physical security of every person, violations of our conditions of use, or when the law forces us there The non-private information, however, can be supplied in other parts for the marketing, the advertising or other uses.

6. Data Protection :

We implement a variety of security measures to protect the security of your personal information. We use a state-of-the-art encryption to protect the on-line transmitted perceptible information. We also protect your outstanding information. Only the employees who need to make a specific work (for example, the invoicing or the customer service) have access to the recognizable personal information. Computers and servers used to store recognizable personal information are kept in a secure environment.

7. Cookies :

Our cookies improve the access to our site and identify the regular visitors. Besides, our cookies improve the experience of user thanks to the follow-up and to the targeting of its interests. However, this use of cookies is bound in no way to recognizable personal information on our site.

8. Unsubscription :

We use the e-mail address which you supply to send information and updates relative to your order, news of the company in an occasional way, the information on bound products, etc. If at any time you wish to unsubscribe and more to receive e-mails, detailed instructions of unsubscription are included at the bottom of every e-mail.

9. Consentement :

By using the platform, you consent to Galacticash’s use and disclosure of such personal data in compliance with the Privacy Policy

According to the GPDR, You have some rights about your datas :
Right to rectification,
Right to erasure (‘right to be forgotten’),
Right to restriction of processing,
Notification obligation regarding rectification or erasure of personal data or restriction of processing,
Right to data portability,
Right of acces by the data subject,

11. Google analytics :

ur website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").
The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from You can use Google plugin to disable Analytics on our site : or by disabling cookies on our website.

If you have any questions, requests, or complaints about your data or on our privacy policy,
you can contact us at or by ticket on our Help and Support.

BETWEEN: The Client, hereafter referred to as the "Client", AND Galacticash, SAS, with a registered share capital of €10 000, whose registered office is located at 150 AV DU GOLF 06250 MOUGINS, registered at the commercial court of Cannes, under the number 814 176 129, which can be contacted on its Internet site: represented by its proprietor, hereinafter referred to as ‘Nugamas’. VAT No: FR14814176129 Tel: ************* INTRODUCTION: This Agreement includes these Sales Terms, the registration form on the Galacticash site and the service characteristics selected by You. All these are therefore referred to hereinafter as the ‘Agreement’.


The purpose of this Agreement is to define the service provision terms which Nugamas proposes to its Customers. Your use of any services is subordinated to Your compliance with this Agreement. The service provided by Nugamas is subject to these sales terms as they are listed on its site These terms constitute the entire contractual framework binding the parties. Simply by paying for the online service You fully and entirely accept these Contractual Terms You undertake to have the necessary power, authority and ability to enter into and fulfil the obligations set out in this Agreement.


Nugamas is a service provider, which offers matches generated from all the users on the internet site. Nugamas provides an automatically managed cloud gaming service, which includes receiving scores and distributing the earnings gained. Depending on the selected service, the game rules may be different but they will be always be specified and clearly indicated on the internet site.


Nugamas gaming platform is available to the public through the internet using workstations connected to the internet. Nugamas provides the computing power, the security equipment and the software necessary for operating the cloud gaming services.


Nugama provides the Client with technical support on the internet site in the section ‘SUPPORT HELP’ (You must be registered on the site to access this service). The technical support aims to provide ad-hoc support to Customers. It is not intended to work on the service which you pay for. Any remote work on a service, may be subject to specific services from our contractors.


Nugamas registers the Your deposit on its platform in a wallet belonging to You, after registering the order which You filled in on-line at the address: along with the corresponding payment. Nugamas will send You with a receipt by email. When confirming the order online, the Agreement governing the relations between You and Nugama is formed, subject to Nugamas sending a confirmation email, informing You of the amount paid and the internet link where You can find the ‘wallet’ service. The date this confirmation email is sent determines the initial date on which the invoice takes effect. The agreement is considered final on the day Nugamas sends the confirmation. The parties agree that this confirmation from Nugama will be used as proof between the parties in the event of a dispute. Nugamas shall archive this receipt on its own servers and keep it in a secure place. The date and time of receipt shall be those recorded by Nugamas’ corporate server, which will prevail between the parties until evidence to the contrary. If this receipt is either not sent or not received, the agreement may not be deemed to be concluded. You should then contact Nugamas to inform it of this fact.


Nugamas undertakes to do its utmost to ensure the permanence, continuity and quality of the services which it provides and, in this respect, accepts to be bound by a best endeavour obligation. Therefore, Nugamas shall endeavour to provide access to its internet site as well as its hosted services 24/7 without being able to give a guarantee to this effect, given the nature of the internet. You hereby acknowledge that fluctuations of the bandwidth and anomalies due to your internet provider are aspects which may lead to a discontinuity or deterioration in accessing the service, are beyond Nugumas’ control or technical resources, as laid down in Article 10.


You acknowledge that You have checked that the services are suited to your needs and have received from Nugamas any information and advice required to sign up to this commitment in full knowledge of the facts.


Nugamas undertakes to take all the care and diligence necessary to provide a high-quality service in accordance with industry practice and the latest technological knowledge. It only accepts a best endeavour obligation. Nugamas undertakes to: - Provide access to the service 24/7 every day of the year. If absolute necessity, Nugamas reserves the right to interrupt the service for technical reasons in order to improve its operations or to do any maintenance work. Whenever possible, Nugamas will therefore give You reasonable advance notice by specifying the type and duration of the work, so that You can make alternative arrangements. If You have not regularised your administrative status within 3 months from registering, Nugamas reserves the right to suspend its services to You. You may then regularise your situation on your user account panel. In the interests of guaranteeing service stability and in order to protect its infrastructure, Nugamas may, in some cases, restrict the number of matches played on its internet site. Waiting lists will then be created so that all customers can enjoy the services provided by Nugamas. - Intervene rapidly in the event of an incident, - Ensure that the best quality level of its tools is maintained, - Enable customers to manage their user accounts with all the documents necessary to prove their identity.


Customers do not have physical access to Nugamas’ hardware (physical servers, network hardware, etc). Customers are the administrators of their own accounts on Nugamas’ site. Consequently, You are liable for any changes You make. You are liable for any use of your access information for our services. In order to maintain the level of service security for Customers and all the services on its gaming platform, Nugamas undertakes to inform You by email when updates are available for applications for which a security defect has been identified. If these applications are not updated following Nugamas’ request, it reserves the right to interrupt the service’s internet connection, until the update is completed. You accept entire and exclusive liability for managing the account passwords necessary for using the service on the site Nugamas declines and liability for any illegal or fraudulent use of passwords provided to You. The passwords provided are considered as confidential. You alone are liable if there is any suspicion that the passwords provided have been disclosed, whether or not this was done intentionally. Nugamas declines any liability in this respect. If, after losing your access to the Site, You request to recover it, Nugamas may invoice this service based on the time spent performing this service. You will also be asked for a proof of identity. You alone shall bear the consequences of problems using the service following use by any other person other You, to whom You may have given your password(s). Similarly, You alone shall bear the consequences of losing the above-mentioned passwords. You act as an independent entity and assume the risks of your activity on the Nugamas site alone. Nugamas may only warn You of the legal consequences which may result from illegal activities on the site and declines any joint liability for the use of data which You made available to internet users. You therefore declare that You fully accept all the legal obligations arising from your identity data. Nugamas may not be held liable or be involved in this respect for any reason whatsoever, especially in the event of a breach of the statutory regulations applicable to Customer services. If You fail to comply with the points mentioned above and in particular any activity likely to incur civil and/or criminal liability, Nugamas shall be entitled to suspend your services without giving prior formal notice and immediately and automatically terminate the agreement. The same applies if it is proven that You are using the technique of spamming on the internet. Such behaviour shall immediately lead to the service being interrupted and this agreement being terminated. In this case, You may not ask Nugamas to refund the sums already paid. In addition, You undertake to take out any necessary insurance policy with a reputably solvent insurer in order to cover any damage for which You are deemed liable in the context of this agreement or its fulfilment. The use of SPAM and Phishing is totally forbidden. You commit not to make use of the features of your customer account to send out mass mailings (SPAM) or to people who do not wish to receive them, including some people may be registered of private files but do not wish to receive message, Nuagamas shall also take account of their opinions. If You do not comply with this commitment, You acknowledge that Nugamas is entitled to ultimately restrict, limit, interrupt or suspend all or part of the services concerned for a period of at least five days or even definitively terminate the agreement if You fail to heed the warnings about spamming or phishing sent by e-mail. You undertake to inform Nugamas within 48 hours of any change to your situation and in 24 hours if any of your passwords are lost.


Under no circumstances may Nugamas be held liable in the following cases: - Fault, negligence, omission or breach on the part of You - Non-observance of advice given - Fault, negligence, omission or breach of a third-party over which Nugamas has no supervisory control or power - Force majeure, event or incident that is beyond Nugamas’ control - Hosting service stopped for any reason mentioned in Article 10.1 - Disclosure or illegal use of the password send confidentially to You Nugamas is liable, according to the rules of civil law, for services provided to You. Nugamas undertakes to do everything possible to ensure it provides optimal Customer services except if the service is expressly requested by an administrative authority or judicial authority. In addition, Nugamas shall not be held liable for any case of force majeure as usually acknowledged by the courts and notably: 1. If the performance of the agreement or any obligation binding Nugamas under this agreement, is prevented, limited or disrupted due to fire, explosion, failure of the transmission networks, collapse of the facilities, epidemic, earthquake, flood, power cut, war, embargo, law, injunction, request or demand from any government, strike, boycott, or other circumstances beyond the reasonable control of Nugamas (Force Majeure Case), then, provided that it promptly notifies You, Nugamas must be released from the performance of its obligations within the limits of this impediment, limitation or disruption and You shall equally be released from the performance of your obligations to the extent that your obligations are related to the performance that has been prevented, limited or disrupted, provided that the party affected makes every effort to avoid or mitigate the reasons for the breach and that the two parties proceed with haste as soon as such cases cease or are removed. 2. The parties affected by a Force Majeure event must keep the other party informed by email of the prospects for eliminating or restoring this Force Majeure case. If the effects of a Force Majeure Case are due to last more than 30 days, the agreement may be automatically terminated at the request of either party, without either party being entitled to compensation. 3. Or due to Your actions, notably in the following cases: - Deterioration of the application - Poor use of the services - Partial or total destruction of the information sent or saved due to errors that are directly or indirectly attributed to You. Nugamas may not be held liable towards You for introducing into the services a computer virus which affects normal operations; for migrating service to a different hardware or software environment; if an entity other than the service provider making changes to the software components; for a drop in turnover consecutive to operations or lack of operations, or the use or absence of the use of the services or data on the server or which ought to be on the server; illegal or unauthorised intrusion of any third party into the services; for a temporary congestion of the bandwidth or for an interruption of the internet connection service for a reason beyond the control of the designer. Nugamas shall not accept liability for total or partial breach of an obligation and/or failure of internet providers and in particular its access providers. Therefore, Nugamas informs You that its services are independent from other technical providers and that it cannot be held liable for their failures. The redress due by Nugamas for service failure which is the result of a fault directly attributable to it, shall correspond to the direct, personal and certain harm caused by the failure in question, to the express exclusion of any indirect damage. Any claim directed against You by a third party constitutes an indirect harm and therefore does not give entitlement to redress. In any event, the amount of the damages which Nugamas may be asked to pay, if it is held liable, shall be limited to the sums actually paid to Nugamas by You for the period in question or invoiced to You by Nugamas or the sums corresponding to the price of the service for the part of the service for which Nugamas has been held liable. The lowest of these sums shall be used.


1. Accounts As soon as You have set up an account, You may credit your account and use Nugamas’ services. You may only cash out when your identity has been administratively approved by Nugamas through your user account. You shall then have 3 months to get this approval, otherwise the account will be blocked temporarily until your situation is approved. You may only cash out 48 hours after the last payment. Nugamas then has 48 hours to make the wire transfer to Your bank account. 2. Price and payment methods The price of the services provided by Nugamas is subject to several rates which vary according to the type of services provided. The current rates are those shown on line on the site and on request to Nugamas’ customer service department. In fact, the duration of the match is specific to each match. Each duration is specified again when joining a match. 3. Stopping payments With respect to Article 14, no stopped payments shall be tolerated. If You stop a payment by credit card or internet, or any other payment solution, You run the risk of being banned from all the services. Nugamas reserves the right to take You to court in order to get redress. - On receiving notice that payment has been stopped: On receiving notice that credit card or internet+ payment has been stopped, the services are automatically suspended. Galacticoins and the bonus points are automatically confiscated. A support ticket is sent to You informing You of this fact. In addition, You are no longer authorised to may any payments on the Nugamas site until the stopped payment notice has been studied. - Costs due to payment being stopped: You shall owe Nugamas the equivalent of the service used but not paid because payment for them was stopped. In addition, additional costs shall be applied depending on the payment method used: When payment on any other payment solution is stopped, You shall owe a charge of €10. - The consequences of stopping payment: - If after suspending the services and confiscating the Galacticoins, You refund all the sums due to Nugamas via a credit card or any other payment method, You will be informed by a ticket. If You fail to refund Nugamas for the sums due for the services used as well as for the charges for stopping payment, You will be informed of this by a ticket. You shall no longer be authorised to make a payment by credit card on Nugamas’ site, as long as the sums due have not been refunded. In the meantime, You will be banned from all of Nugamas’ services.


1. Welcome bonus After the first payment on Nugamas’ Internet site", You will receive a welcome bonus of 100%. You will win 10% of the sum bet in each game. You will then be credited with the bonus in five instalments of 20% of the bonus corresponding to the value of your first deposit. You will then have 2 months after the first deposit to reach this bonus. Beyond this period, if You have not reached this target, the unblocked bonus instalments will be voided. 2 Galacticoins In all gaming modes, we give you 1 Galacticoin for each euro spent in the games. €1 played = 1 Galacticoin offered. The more you play, the more you win. In fact, your Galacticoin winnings will increase based on the following rules: Up to €499 played over a period of 30 days: €1 = 1 Galacticoin Between €500 and €999 played over a 30-day period: €1 = 1.5 Galacticoins, i.e., a bonus of more than 50% More than €1000 played over a 30-day period: €1 = 2 Galacticoins i.e., a bonus of more than 100%

The online terms prevail over the printed terms. The parties agree that Nugamas may, automatically modify its service without any other formality than informing You of the change by an online notice and/or placing these modifications in the onine terms. You shall be informed of any modification of the rules governing the relationship between the parties by email or directly on the internet site before starting a game.


The Company undertakes to provide a fair game and tackle any fraudulent activities. It reserves the right to close the account of a gamer guilty of such activities. Without waiving other remedies, the Company may immediately issue a warning, temporarily or indefinitely suspend and/or terminate the access and use of the Site for a gamer who: Breaches any of the terms of these Terms; Opens more than one gamer account on the Site; Is guilty of any type of fraud, collusion or cheating; Is guilty of any type of fraud, collusion or cheating; The Site has several ways of detecting, preventing and punishing this type of activity: A human monitoring service manages the claims of gamers who consider themselves to be victims of fraudulent activities, collusion or cheating by other gamers. This service makes random or requested checks, analyses and investigations of the logs of the games played, game recordings and any other data that Galacticash possesses. (Anti-cheating software, Cloud log servers, etc. this data is systematically and entirely kept by the Site) A system of alerts set up by the Site's experts based on a large number of criteria, makes it possible to detect different cheating modes. If there is suspicion or proof of fraud, collusion or cheating and depending on the seriousness of the case, the Site will issue a warning, suspend or (temporary or definitively) exclude the gamer(s) concerned. In any case, if your account is closed by the Company due to the breach of these Terms, You will lose your rights to the bonus or any other promotional deal which you have been granted. Any use of computer script in order to try and create multiple Accounts or harm the Site is forbidden. The Company reserves the right to demand that winnings gained fraudulently, as well as the deposited sums which made it possible to generate these winnings be returned. In the case of fraud or an attempted fraud, the User’s personal data may be forwarded to the police or other companies or bodies involved in tackling bank fraud.


The Company uses different methods to tackle money laundering on the Site: It manually checks the identity of gamers and the conformity of the supporting documents provided, Gamers may not transfer money between them, Any form of collusion is forbidden, including any method by which a gamer may deliberately lose money to benefit another gamer. The Site uses all the most advanced human and technological techniques to detect and prevent such behaviour. If there is a suspicion of money laundering, the Company will block the accounts of the gamers concerned while carrying out the necessary investigations and if necessary inform the competent authorities. At the end of these investigations, and if no money laundering has been found, the amounts in the blocked accounts are repaid to the gamers affected.


In order to maintain a high level of security and integrity, the Company reserves the right to perform a security check at any time to check your identity and your age and your registration details. In order to facilitate these security checks, You commit to provide all the information and documents requested by the Company. If You cannot provide a satisfactory answer, the Company reserve the right to close your account. The IP address, the connection dates and times and a view of each page are saved and archived. Your data can be accessed by government authorities in order to check that the provider is complying with its obligations under the applicable regulations.


1. COOLING OFF PERIOD As an exception to Article L.121-20-2 of the French Consumer Code, You are not entitled to fa cooling off period as from the time and date of service provision. It is important to note the services are provided instantly after payment, unless payment is made by wire transfer or by cheque. As an exception to Article L.121-20-2 of the French Consumer Code, You are entitled to a cooling off period if the service has not yet been implemented (such as when payment is made by cheque or wire transfer). This cooling off period is notified by a message on the support service which can be found at the following address: and entitles You to a refund of the amounts already paid within thirty (30 days as from the reception of the notice. Any request to benefit from the cooling off period which does not comply with the statutory period of the formalities in the previous paragraph shall not be considered. 2. Refund a) conditions for a refund request A refund request is made by an opening a support ticket in your account where the payment to be refunded is located. b) substantive conditions for a refund request. A refund claimed must be technically justified. No refund shall be made if the service has already been delivered. You are entitled to test the services and the gaming conditions before committing yourself to a paid match. c) Instances where refund will be categorically refused: The match took place without any service interruption due to Nugamas. The service was provided for the match in question Nugamas cannot be held liable if your hardware and associated resources do not function. The opposing team or gamer was able to connect to the service provided for the match in question. The match may not therefore be subject of a refund. d) When a refund is accepted If all the conditions are met, we will exceptionally grant a full refund if the service was not provided.


The titles of the articles in the agreement are only to facilitate reference and shall not by themselves be deemed to have any contractual value or special meaning.


Bandwidth: Refers to the transmission capacity of a network link It determines the quantity of data (in bits per second) which may be transmitted. Customer: Any physical person or legal entity, who is a signatory to these sales terms. Account management console or Account administration account: Refers to the management area which You can access via a dedicated on Nugamas Internet Site after authentication. Registration form: Form filled in by You on Nugamas Internet site and registered by Nugamas. Customers wishing to use the services provided by Nugamas are required to fill in the registration form Internet: Global Computing network for data exchange, made up of interconnected servers via telecommunications networks, accessible to any user with the necessary computing equipment. IP or IP Address Series of numbers used to give a unique identity to a computer on the internet. Server: Refers to a voice or gaming server. Gaming server: Software used to interconnect physical persons (gamers) so that they can play a game, on an internet network (local network or the Internet for example), together and simultaneously. Subsequently, we consider the expression ‘gaming server’ to only refer to gaming servers on the internet. Cloud server: Physical server, i.e., a master computer controlling certain access rights and certain resources (CPU, GPU, storage, etc.) on NUGAMAS’ network. Ancillary services: Refers to all the services provided by Nugamas to Customers outside of the cloud gaming and which are included in the service available to You during a match.